Network Operations Center

Global Broadband Solution has invested in a professional NOC that ensures

See frequently asked questions

Continuous monitoring of all of our services, both in the Datacenter and in our Fiber Optic, Microwave, Vsat and Wimax networks


Dispatching technicians for on-site intervention throughout the DRC


Management of new customers installations


Detailed technical analysis up to Client Solution


Establishment of satisfaction measures by Customer Service after troubleshooting, (Return to Level 1)


Transfer to Level 3 (GBS Technical Management Team) If no Solution to Level 2

Do you have a question?

Requests can be addressed via email

or by phone

+243 808 808 800

Work timetable

  • Monday - Friday
    8h – 16h30

  • Saturday
    8h30 – 12h30

  • Sunday
    10h – 16h

"Our team turned to Global Broadband Solution to solve our telecom issues and it was a real pleasure. Now that we're all there, we can never look back."

Peter Deneyer @Sotrad

What companies that have worked with GBS think

Many of the largest corporations in the world and Africa are already working with Global Broadband Solution to help them do their job and meet their telecommunication needs.

Work with GBS to sync your remote teams around the world.

Work with GBS to document your show acquisition processes.

Work with GBS to share your brand assets across your teams.

Work with GBS to plan your product development with engineering.

Work with GBS to share financial projections with your investors